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USER SIDE

Test Name Diagram Steps for User Expected Outcome
ImageNow Access


ImageNow Access process flow
Login to ServiceNow at https://utatest.service-now.com/selfservice 
using netid and password.      
Click "Request something ".      
Select the  " ImageNow".
Fill the form.      
Click the Submit button.
ImageNow Access Request is created and the task is in the Application support teams queue.
 CMS Access
CMS Access Processflow Login to ServiceNow at https://utatest.service-now.com/selfservice using netid and password.      
Click "Request something ".      
Select the  "CMS Access"  
Fill the form.  
Click submit Button.
CMS Access Request is created and the task is in the Application support teams queue.
New ImageNow Process New Imagenow process workflow Login to ServiceNow at https://utatest.service-now.com/selfservice using netid and password.      
Click "Request something ".      
Select the  "New ImageNow Process"   under Miscellaneous
Fill the form.  
Click submit button
New  ImageNow Process Request is created and the task is in the Application support teams queue.
Training Training Workflow Login to ServiceNow at https://utatest.service-now.com/selfservice using netid and password.      
Click "Request something ".      
Select the  "Training"   under Miscellaneous
Fill the form.  
Click submit button.
New  Training Request is created and the task is in the Application support teams queue.
IT PROVIDER SIDE      
ImageNow Access
  Login to ServiceNow at https://utatest.service-now.com/using netid and password.        
Click "My Groups Work ".        
Select the Grant ImageNow Access task
Assign to self     
Complete task.      

The ImageNow Access request is completed.
CMS Access
  Login to ServiceNow at https://utatest.service-now.com/ using netid and password.         
Click "My Groups Work ".      
Select the Grant CMS Access task     
Assign to self      
Complete task.
The CMS Access request is completed
New ImageNow Process   Login to ServiceNow at https://utatest.service-now.com/using netid and password.         
Click "My Groups Work ".   
Select the *New ImageNow Process *task       
Assign to self .      
Complete task . 
The ImageNow prpcess request is completed
Training   Login to ServiceNow at https://utatest.service-now.com/using netid and password.          
Click "My Groups Work ".    
Select the training *task        
Assign to self .      
Complete task.
The Training request is completed
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