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USER SIDE

Test Name Steps for User Expected Outcome
Firewall Request Login to ServiceNow at https://utatest.service-now.com/selfservice using netid and password.      
Click "Request something ".      
Select the  " Firewall"   
Fill the form.      
Click the Submit button.
The Firewall request is created,
The task is in OpSec Teams queue
 Whitelisting  Login to ServiceNow at https://utatest.service-now.com/selfservice using netid and password.      
Click "Request something ".      
Select the  "Whitelisting"  
Fill the form.   
The Whitelisting request is created,
The task is in OpSec Teams queue

IT PROVIDER SIDE  ( after the user side tests above are run)

Test Name Steps for User Expected Outcome
Firewall Request Login to ServiceNow at https://utatest.service-now.com/using netid and password.       
Click "My Groups Work ".       
Assign to self    
Complete task      

Firewall Request should be complete
 Whitelisting  Login to ServiceNow at https://utatest.service-now.com/ using netid and password.       
Click "My Groups Work ".        
Assign to self    
Complete task     
The Whitelisting request is completed.
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