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USER SIDE

Test Name Diagram Steps for User Expected Outcome
Domain Name Service



Login to ServiceNow at https://utatest.service-now.com/selfservice 
using netid and password.      
Click "Request something.
Select  Domain Name Service" under Networks & Telecom.
Fill the form.      
Click the Submit button.
Domain Name Service Request is created and the task is in the Network queue.
Static IP Address Request
  Login to ServiceNow at https://utatest.service-now.com/selfservice using netid and password.      
Click "Request something " under Networks & Telecom.      
Select the  "Static IP Address Request"  
Fill the form.  
Click submit Button.
Static IP Address Request  is created and the task is in the Network teams queue.
Cable Pull Request   Login to ServiceNow at https://utatest.service-now.com/selfservice using netid and password.      
Click "Request something ".      
Select the  "Cable Pull Request"   under Network & Telecom.
Fill the form.  
Click submit button.
New  Cable Pull Request Request is created and the task is in the Network teams queue.
Installation of Wireless Access   Login to ServiceNow at https://utatest.service-now.com/selfservice using netid and password.      
Click "Request something ".      
Select the  "Installation of Wireless Access"   under Network & Telecom.
Fill the form.  
Click submit button.
New  Installation of Wireless Access is created and the task is in the Network teams queue. 
IT PROVIDER SIDE      
Domain Name Service
  Login to ServiceNow at https://utatest.service-now.com/using netid and password.         
Click "My Groups Work ".         
Select the Domain Name Service task .
Assign to self.   
Complete task.       

The IDomain Name Service request is completed.
Static IP Address Request
  Login to ServiceNow at https://utatest.service-now.com/ using netid and password.          
Click "My Groups Work ".       
Select the Static IP Address task.
Assign to self.
Complete task. 
The Static IP Address Request request is completed
Cable Pull Request
  Login to ServiceNow at https://utatest.service-now.com/using netid and password.          
Click "My Groups Work ".    
Select the **Cable Pull Request *ask        
Assign to self .       
Complete task .
The Cable Pull Request is completed
Installation of Wireless Access
  Login to ServiceNow at https://utatest.service-now.com/using netid and password.           
Click "My Groups Work ".     
Select the training *task         
Assign to self.       
Complete task. 
The Installation of Wireless Access request is completed 
 
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